The Dime Distortion FAQs
Q: Why does my DD11 Dime Distortion/ SW95 Slash Wah have feedback?
A: Due to the high amount of gain in the distortion circuit, internal feedback can occur if the Volume, Gain, and/or EQ sections are turned up too high. Decrease gain or volume and the feedback should stop.
Q: Can I power my pedal with a different voltage?
A: All Dunlop/MXR pedals should only be powered with the recommended voltage.
Q: Does my pedal have a true bypass?
A: Please refer to our 'True Bypass' article on our Dunlop Blog for an up-to-date list of our pedals which contain true bypass.
Q: My pedal works in bypass, but there is no signal when it’s turned on.
A: Check to ensure that your adapter or battery have the correct voltage and/or polarity. Ensure that both cables are plugged into the correct input/output jacks.
Q: Why is there a volume drop/boost when I turn on my pedal?
A: There is a possible impedance mismatch with other pedals in your effects loop. Isolate and remove the pedal from the loop to see if this still occurs.
Q: Can you repair my vintage pedal?
A: It depends on which pedal and how it has failed. Please contact our Technical Support Department as this is a case by case matter.
Q: Can I adjust the internal trim pots?
A: Not unless it is stated in the User Manual.
Q: Can I purchase an empty pedal housing?
A: Unfortunately, we do not sell our raw pedal housings.
Q: My pedal may not be working correctly. What should I do?
A: First, check the brand’s FAQ page (MXR, Way Huge, etc.) to see if the issue has already been addressed there.
Q: Will a certain pedal sound good on bass?
A: Whether or not a pedal sounds good with bass is subjective to each player. Our MXR Bass Innovations pedals are designed specifically for bass, so look to them first. In our Dunlop Electronics catalogue, we identify several pedals that weren’t made specifically for bass but sound just as good with it as they do with guitar.
These include:
-MXR M101 Phase 90
-MXR M152 Micro Flanger
-MXR M107 Phase 100
-MXR M117R Flanger
-MXR M134 Stereo Chorus
-MXR M108 10-Band Graphic EQ
-Way Huge Pork Loin
Q: How can I purchase Dunlop products?
A: We always prefer that players purchase Dunlop products at your local music store. However, if your store does not stock the item and is not willing to special order the item for you, you can order directly from us. You will find that you can purchase our products at a better price from your local music store, online music retailer, or mail order companies. We do not discount our prices, as we do not want to compete with your local music store. To order from us, just visit http://shop.jimdunlop.com/ecommerce/ or call us at 707-745-2722 and ask for the sales department. We are open Monday through Friday 8:00am - 5:00pm Pacific Standard Time. We accept VISA and MasterCard over the phone. You can also fax your order to us at 707-745-2658 and include a listing of the items you wish to order along with your Name, Address, Contact Phone Number and Credit Card Information. There is a $6.25 minimum shipping and handling fee on all orders. All orders are shipped U.P.S. ground service, unless you indicate otherwise.
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